根本原因分析




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沿着因果关系所组成链条，顺藤摸瓜，查找根本原因


根本原因分析（RCA，Root cause analysis），旨在找到问题的根本原因，是分析问题、解决问题的一种“治本”的方式。




通过调查和分析问题哪里出错、为什么出错，寻求防止差错事故再次发生的必要措施，从而提高服务安全和质量。


Proximate Case =/ Root Case


近因不是根源



参见


  • 總問題

  • 因果关系

  • 因果链

  • 根本原因

  • 8D問題解決法


Nuvola apps kgpg.svg  根本原因分析是一个與管理学相關的小作品。你可以通过编辑或修订扩充其内容。







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